Overview
Your board level interface between technical specialists and the business.
Most organisations will require several IT specialist suppliers to provide all of the services the business requires. Where there is no internal IT function this will generally fall to a board executive with some experience, but who is not necessarily a specialist. This leads to a weaker negotiating position, a reactive approach led by immediate business demand rather than an IT strategy and will divert the executive from their primary role.
The service provided by IT Management Plus is essentially that of an outsourced IT Director who will become the hub of your virtual IT team. Ensuring you have the right suppliers at the right price delivering the right services. Providing management, alignment, synergy and cohesion to IT Service providers creating a virtual IT team with a single point of interface to your board.
Primarily delivering a stable SLA assured Business as Usual at a fixed price allowing clarity of IT costs and providing IT governance, SLA review, management reports and two way feedback via IT steering meetings. You will also have the facility to access strategic or tactical resource on demand meaning you pay only for what you need.
In practice the interface with your business is via the board on strategic matters and with your finance or commercial team on commercial and contractual matters.
